• Teri Christian

Diversity & Inclusion: Part 3 Diverse Collaboration

Oppressive systems remind me of a man running in a dark room with scissors, not knowing where to go or what to do. Lack of discipline in identifying desired results and a vision with clear, measurable outcomes leaves the entire organization to run in the dark with scissors or do what it can without getting caught in the fray.


These organizations are not positioned to provide an environment of safety and high morale that is needed to achieve diversity, equity, and inclusion. It just isn't as easy as ticking a diversity training box.


Leaders who dare to remove oppressive beliefs and behaviors within the organization are positioned to leverage the DigOps model that focuses on people, customers, and societal results.


The DigOps model is powerful because it resonates with the habits and generational memories ingrained in our DNA. Our desire for community, autonomy, mastery, and purpose in a trusting environment is key to our satisfaction as humans.


Unlike closed operating models, the DigOps model focuses on organizational mindset, mechanics, maturity, and market share over delivery schedules.




The model helps change the culture and creates a team of team environment using Diverse Collaboration techniques that develop diversity, equity, and inclusion across the organization as people deliver a predictable flow of value to their customers.


Diverse Collaboration is foundational to remove oppressive barriers.


Diverse Collaboration includes developing regular opportunities across the organization to discuss and contribute to developing desired results for people, customers, society, and the business.

  1. The first step includes identifying measurable outcomes for each result and a clear organizational vision. Include everyone.

  2. Next, develop a team of teams system that ensures the enterprise delivery leaders can work together to clear the way for delivery teams. Control is shared and everyone contributes to solutions to improve the value flow of outcomes.

  3. Finally, simply do not hurt people in the organization. Be aware of behaviors and actions that cause internalized oppression. Instead of turning to external "experts," learn from and listen to the people on the ground, doing the work.

If we want to overcome the oppression that has plagued humans for centuries, we need to create inclusive working environments. We have tried through government agencies and in other ways to develop inclusion but have not been successful. When we create safety and morale at work, we will then reach out to under-represented people and change the way we work and live together.

The DigOps model is not just necessary to compete, but it teaches us how to work together to create a better world. Leaders in the Industry 4.0 jungle must develop open systems to leverage everyone's skills to promote success.

The book, Digital Operations: How to survive and thrive in the Industry 4.0 jungle, outlines everything needed to start and finish the journey to transform to the DigOps model.


If you are ready to join me in a new way to think about how we work together to achieve desired results, this book will get you there.

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